January 16, 2014
We recently interviewed Jerry Hempstead, President of Hempstead Consulting, to learn about the challenges facing the parcel industry.
In this interview, he highlights what happened during the 2013 Holiday Season where UPS and FedEx's distribution networks were overwhelmed by last minute packages. Jerry further discusses how changes will occur for the next holiday season in light of what happened.
Jerry Hempstead is President of Hempstead Consulting. www.hempsteadconsulting.com